1. Introduction
At Royce Tours & Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us.
2. Information We Collect
- Personal Information: We collect personal information that you voluntarily provide to us when you book a tour or inquire about our services. This may include your name, email address, phone number, and payment details.
- Non-Personal Information: We may also collect non-personal information, such as browser type, IP address, and website usage data, to improve user experience.
3. How We Use Your Information
- To Provide Services: Your personal information is used to book tours, confirm reservations, and provide customer support.
- Marketing and Communication: With your consent, we may send promotional emails about our services and special offers.
- Improvement of Services: Non-personal information is used to analyze website traffic and improve our service offerings.
4. Data Sharing
- We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services (e.g., sharing your details with a tour guide or hotel).
- We may disclose your information if required by law or in response to legal requests.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers and encryption of sensitive information.
6. Your Rights
- You have the right to access, update, or request the deletion of your personal data at any time.
- If you wish to opt-out of marketing communications, you can unsubscribe by clicking the “Unsubscribe” link in any email we send you.
7. Cookies
We use cookies to enhance your browsing experience on our website. You can modify your browser settings to block cookies, but this may affect the functionality of our website.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@roycetours.com or +94 77 791 2375.
These policies ensure that your experience with Royce Tours & Travels is secure, transparent, and customer-focused.